Every
business owner is known to have one common goal which is the expansion of his
or her business and customer base. Some decades ago, that would have meant two
things:
1.
Employing
more hands to be able to reach out to more people.
2.
More
ads on billboards and posters where possible for more awareness.
However
today, it is an entirely different thing. The need for business expansion still
exists amongst business owners but the strategy has changed. First of all,
today without business websites most businesses would barely even survive let
alone seek room for expansion. This is because most of the customers that are
being sought for are online. The implication of this is that if you cannot be
found online, then your services would probably never be known or heard of.
This fact is not limited to businesses that offer services online alone. Even
if a business requires its customers' physical presence to render their
service, they still need to be found digitally.
The
world today is described to be a global village and this is true because of the
digitalization of so many things through the advancement of science and
technology. Today, it is possible to easily communicate with a client in a
continent that is entirely different from where your business office is
located. As a result of these new possibilities, what marketing meant in the
past few decades is no longer exactly what it means at this time.
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