Monday, 7 May 2018

Google reviews received

Wondering where all these negative online reviews come from? And this while your majority of customers are satisfied with your service? Mostly you are guilty of it yourself.

Because it really is like that: If a customer is asked for a rating, the willingness is higher, even really give a review, as if the customer has to find the review portal itself. For dissatisfied customers, on the other hand, it does not require a call. This dissatisfied customer screams loudly making a hell of a noise, while satisfied customers usually hold back with the feedback because they do not ask for it.



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